Access & requirements

For most users there is nothing to install: Prudai is a web app. “Installation” here mainly means getting access, plus an optional Office add-in.

Web app

• Address: app.prudai.com, or the tenant-specific address Prudai gave you.
• Browser: a modern browser. Chrome or Edge is recommended; Safari and Firefox work, depending on your organization’s SSO settings.
• Cookies: the app stores your persona choice in a cookie. If you use an embedded browser (for example inside an Office add-in), enable third-party cookies, otherwise that choice cannot be saved.

How you get access

1. Your administrator invites you from the Account Dashboard. That is also where your role is set (USER, OWNER, or ADMIN) and which personas you may use.
2. You sign in via SSO (Keycloak), using Microsoft/Entra ID, another identity provider of your organization, or email and password.
3. On first sign-in you pick your persona (if you have more than one) and walk through the specialization stepper.

Created a trial account yourself through one of the product sites? Then first activation runs through Stripe and an email that lets you set your password.

Full details: Sign-in & persona selection and Quick start.

Office add-ins

There are three add-ins. They share the same sign-in shell: because a task pane runs inside an iframe and many SSO providers block that, they sign in through an Office dialog.

Add-in	Name in Office	What it is for
Word	Prudai For Word	working directly in your document and applying text suggestions
Outlook	Prudai voor Outlook	summarising emails and drafting grounded reply drafts in your inbox
Excel	Prudai voor Excel	querying your case file in Excel and using deterministic calculation functions

Two things to know:

• The Outlook add-in is not LEO-only. It can be enabled for LEO, LEO Fiscaal, VERA, ZIA, and BEVER. Not for IRMA.
• Whether an add-in is available to you is your organization’s call. Ask your administrator if you cannot see it.

Further reading:

• Word add-in
• Prudai for Outlook, with deployment for administrators and getting started for users

For the Excel add-in your administrator will point you in the right direction; it does not have its own page in this documentation yet.

SharePoint (optional)

Importing and syncing documents from SharePoint works once your admin has set up the integration.

• For end users: SharePoint.
• For IT admins: SSO (Microsoft) + SharePoint setup.

Account & knowledge management

• Manage users, roles and subscription at account.prudai.com.
• Manage knowledge bases and documents at rag.prudai.com.
• Overview: Account & RAG dashboards.

Note: the shortcuts to both dashboards in the user menu are only visible to admins.