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Workflow (from case to deliverable)

This is the recommended route if you want to use the Prudai Platform (LEO, VERA, or ZIA) as a real working environment rather than a demo chat.

Two choices directly affect answer quality:

ChoiceUse it when
LEOyou need broad legal sources or research jobs
VERAthe task is about Omgevingswet, IPLO, or official publications
ZIAthe work should stay centered on internal knowledge and project documents
Personal contextfor your own files outside a matter
Project contextfor matter work, collaboration, tasks, and project chat
  1. Create a project.
  2. Upload only the core files.
  3. Wait for Processed status.
  4. Add metadata where it helps:
    • title,
    • tags,
    • dates,
    • comments.

Why this matters:

  • chat, timeline, tasks, and exports all improve when the document layer is clean;
  • audio such as .mp3 is only useful after transcription/processing finishes;
  • ZIP contents only become available after archive extraction finishes.

More: Files and Projects.

Step 2 — Reduce the knowledge set to what you need

Section titled “Step 2 — Reduce the knowledge set to what you need”

Do not turn everything on by default.

Practical per-product guidance:

  • LEO: enable only the legal source families that matter for this case.
  • VERA: keep Omgevingswet/IPLO/official publications and, if applicable, BIM tools (IFC/DWG) on, and disable irrelevant extras.
  • ZIA: work mainly from project, organizational, and personal documents; there are no public legal source families. The Nedap ONS connector is available here for care-sector matters.

You fill in your Vakgebied (legal areas, role, industries) once on first login via the stepper. That profile influences which sources and suggestions surface first.

More: Knowledge.

Step 3 — Use chat as the control surface

Section titled “Step 3 — Use chat as the control surface”

Strong prompts always include:

  • goal,
  • audience,
  • desired format,
  • constraints.

Use context deliberately:

  • @document for specific files,
  • #task in project chat,
  • attachments only after they finish processing.

Useful behavior:

  • outside a project, chat uploads can be stored in personal Files, an existing project, or a new project;
  • inline workspaces and slash commands keep you in the same conversation flow;
  • DeepThink is there for heavier, more careful work;
  • you can branch a conversation, regenerate a reply, or stop a generation (button or Escape) without leaving the project;
  • voice in/out is available in every chat; the microphone stops automatically after a few seconds of silence.

More: Chat.

Use Tasks (formerly “kanban”) for:

  • missing facts,
  • research points,
  • deadlines,
  • review work.

Use Notifications for:

  • collaboration actions,
  • document processing outcomes,
  • research/job status,
  • second-opinion flows.

More: Tasks and Notifications.

Use:

  • Export for Word/PDF,
  • Translate for supported file types,
  • Word add-in if the output should land in Word directly.

More: Export, Translate, and Word add-in.

Step 6 — Use research only where the product supports it

Section titled “Step 6 — Use research only where the product supports it”
  • LEO: use research jobs for deep, multi-step research.
  • VERA and ZIA: work directly through chat, project documents, and the available knowledge tools.

More: Research jobs.